Privacy Policy

This Privacy Policy describes how Petit Posters collects, uses, stores and shares your personal information when you visit, use or make a purchase from petitposters.com.

The website is operated by [LEGAL COMPANY NAME], trading as Petit Posters. In this Privacy Policy, “Petit Posters,” “we,” “us” and “our” refer to [LEGAL COMPANY NAME].

1. Who is responsible for your information?

The data controller responsible for your personal information is:

Legal company name: [LEGAL COMPANY NAME]
Registration number: [COMPANY NUMBER]
Registered address: [FULL BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]

2. Personal information we collect

Depending on how you interact with our website, we may collect the following information:

Contact information

• Name
• Email address
• Telephone number
• Billing and delivery addresses

Order information

• Products purchased
• Product, size and frame selections
• Order value
• Discount codes
• Shipping details
• Returns, replacements and refund history

Payment information

Payments are processed by Shopify and our selected payment providers. We generally do not receive or store complete payment-card details.

We may receive limited payment information, such as:

• Payment status
• Payment method
• Billing details
• The final digits of a payment card
• Transaction and fraud-prevention information

Account information

If you create an account, we may collect your login information, saved addresses, order history and account preferences.

Device and website information

When you use our website, we and our service providers may automatically collect:

• IP address
• Device and browser type
• Operating system
• Cookie identifiers
• Pages viewed
• Products viewed
• Referring website
• Approximate location
• Shopping and checkout activity
• Dates and times of website visits

Communications

We collect information you provide when contacting us, requesting customer support, submitting a return request, entering a promotion or leaving a review.

Marketing information

If you subscribe to marketing communications, we may collect your email address, marketing preferences and information about how you interact with our emails or advertisements.

3. How we collect personal information

We collect information:

• Directly from you
• Automatically through cookies and similar technologies
• Through Shopify and applications connected to our store
• From payment processors
• From production and delivery partners
• From advertising, analytics and social-media platforms
• From fraud-prevention and security providers

4. How we use personal information

We may use your personal information to:

• Process and confirm orders
• Collect and verify payments
• Produce, package and deliver products
• Provide tracking information
• Process returns, replacements and refunds
• Communicate about your order
• Respond to questions and customer-service requests
• Detect and prevent fraud or unauthorized transactions
• Operate, maintain and improve our website
• Understand how customers use our store
• Personalize website content and product recommendations
• Send marketing communications where permitted
• Measure the effectiveness of advertising
• Protect our legal rights and comply with legal obligations
• Establish, exercise or defend legal claims

5. Legal bases for processing

Where the General Data Protection Regulation or similar legislation applies, we process personal information under one or more of the following legal bases:

Performance of a contract

We process information needed to accept payment, produce products, deliver orders and provide customer service.

Legitimate interests

We may process information where necessary for legitimate business purposes, including preventing fraud, securing our website, improving our products, understanding store performance and protecting our legal rights.

We consider the effect of this processing on your rights and interests.

Consent

We rely on consent where required, including for certain marketing activities and non-essential cookies. You may withdraw your consent at any time.

Legal obligations

We may process information to comply with tax, accounting, consumer-protection, product-safety and other legal requirements.

6. How we share personal information

We may share information with service providers that help us operate our business, including:

• Shopify, which hosts and operates our online store
• Payment processors and financial institutions
• Print-on-demand and product-manufacturing partners
• Packaging, warehousing and fulfilment providers
• Shipping companies and local postal services
• Customer-support providers
• Email and marketing platforms
• Analytics and advertising providers
• Website-security and fraud-prevention providers
• Professional advisers, including accountants, insurers and legal advisers

These parties receive only the information reasonably necessary to provide their services.

We may also disclose information:

• When required by law, regulation or legal proceedings
• To protect our customers, business or legal rights
• In connection with a merger, sale, restructuring or transfer of our business
• With your permission or at your direction

7. Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide its ecommerce platform, checkout, security and related services.

Depending on our Shopify settings and the features you use, Shopify may also process information to improve its services, personalize experiences, measure advertising or provide other Shopify features.

You can learn more by reviewing Shopify’s privacy documentation and the privacy choices made available through our website.

8. Print and delivery partners

Because our products are made to order, we share necessary order information with our production and fulfilment partners. This may include your name, delivery address, contact details, ordered products and shipping instructions.

We may select a production location based on product availability, destination, production capacity and delivery requirements.

9. Cookies and similar technologies

We use cookies, pixels and similar technologies to:

• Keep the website functioning
• Remember your cart and preferences
• Operate checkout and payment features
• Protect the website against fraud
• Understand website traffic and performance
• Personalize content
• Measure and deliver advertising, where permitted

Some cookies are necessary for the website to work. Other cookies, including certain analytics and advertising cookies, will be used only with consent where required.

You can manage your preferences through the cookie banner or privacy settings available on our website. You can also restrict cookies through your browser, although this may prevent some website features from working correctly.

10. Marketing communications

If you subscribe to our marketing communications, we may send you product news, offers and other promotional content.

You can unsubscribe at any time by selecting the unsubscribe link in an email or contacting us at [EMAIL ADDRESS].

Unsubscribing from marketing will not prevent us from sending essential communications about your orders or customer-service requests.

11. Targeted advertising

Where permitted, we may work with advertising partners to display advertisements based on your activity on our website or other websites.

Depending on your location, you may have the right to opt out of targeted advertising, profiling or certain forms of data sharing. Available controls may be accessed through our cookie banner, privacy-preference page or by contacting us.

We do not sell personal information for money.

12. International data transfers

Our service providers and production partners may operate in countries outside your country of residence, including outside the European Economic Area.

When personal information is transferred internationally, we use appropriate safeguards where required, such as adequacy decisions, contractual protections or standard contractual clauses approved by the relevant authorities.

13. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

• The nature of the information
• Our contractual relationship with you
• Tax, accounting and legal requirements
• Fraud-prevention needs
• Potential disputes or legal claims

Order and transaction records may be retained for the period required under applicable tax, accounting and consumer-protection laws.

When information is no longer required, we will delete, anonymize or securely isolate it, unless continued retention is legally required.

14. Data security

We use reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or loss.

However, no internet transmission or storage system is completely secure. You should use a strong password and avoid sharing account credentials with other people.

15. Your privacy rights

Depending on your location, you may have the right to:

• Receive information about how your data is processed
• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Restrict certain processing
• Object to processing based on legitimate interests
• Withdraw consent
• Receive certain information in a portable format
• Opt out of targeted advertising or certain data sharing
• Lodge a complaint with a data-protection authority
• Appeal a decision relating to a privacy request, where applicable

These rights may be subject to legal limitations. For example, we may need to retain transaction information to comply with tax or accounting requirements.

To exercise a right, contact [EMAIL ADDRESS]. We may request information to verify your identity before completing the request.

We will respond within the period required by applicable law. Under the GDPR, requests must generally be handled without undue delay and normally within one month.

16. European customers

If you are located in the European Economic Area, you may complain to the data-protection authority in your country of residence, place of work or the location where you believe a violation occurred.

You may also contact us first so that we can attempt to resolve your concern.

Your principal supervisory authority is:

[NAME AND CONTACT DETAILS OF RELEVANT DATA-PROTECTION AUTHORITY]

17. United States privacy rights

Residents of certain US states may have additional rights, including rights to access, correct or delete personal information and opt out of targeted advertising, profiling or qualifying data sharing.

You may exercise an applicable right by contacting [EMAIL ADDRESS] or using the privacy controls provided on our website.

We will not discriminate against you for exercising a legally protected privacy right.

18. Children’s privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact [EMAIL ADDRESS] so that we can investigate and delete the information where appropriate.

19. Third-party websites

Our website may contain links to third-party websites. We do not control and are not responsible for their content, security or privacy practices.

We recommend reviewing the privacy policy of any third-party website you visit.

20. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, services or legal obligations.

The latest version will always be published on this page. Material changes may also be communicated through the website or by email when appropriate.

21. Contact us

For questions, complaints or privacy requests, contact:

[LEGAL COMPANY NAME]
[FULL BUSINESS ADDRESS]
[EMAIL ADDRESS]

Effective date: 29.09.2026